Why Does the Service Department Charge a Diagnosis Fee?
Have you ever wondered why the service department charges a diagnosis fee for your vehicle? This is a common question with a simple answer – the service department charges a diagnosis fee to cover the cost of time and labor that goes into diagnosing a problem with your vehicle.
What Does the Diagnosis Fee Cover?
The diagnosis fee covers the cost of the technician’s time to inspect your vehicle, identify the problem, and determine the best course of action to fix the issue. The fee also covers the cost of any diagnostic tools or equipment needed to accurately diagnose the issue.
Is the Diagnosis Fee Refundable?
In some cases, the diagnosis fee may be refundable. If the service department is able to identify and fix the issue without needing to order any parts or perform any additional labor, the diagnosis fee may be refunded in full.