What to Expect When Servicing Your Nissan
Arrival
When you arrive for your service appointment, you’ll find us conveniently located at the corner of Highway 50 and Wills. Simply pull into our lot, and keep an eye out for the Greeting Garage!
Making Your Way Through the Lot
As you arrive, begin making your way through the dealership lot toward the service area. Keep an eye out as you approach. To help guide you, look for the white cones marking the designated path—they’ll lead you directly to where you need to be
Entrance
Pull up in between the white cones to either of the main doors (identifiable by the Green check marks and the “pull right in” sign). If you see that they are open, Pull right in! If they are close Give us a Honk and we will open them right up for you- once open, please pull as far forward in that lane that you can.
Service Writer Introduction
Once you've pulled inside and parked, please remain in your vehicle. A service writer will greet you promptly at your car to begin your appointment!
Walkaround
Our service writer will gather a few additional details and then guide you through the next steps of your appointment. As part of the process, you’ll complete a full walkaround of your vehicle together. This ensures everything is documented clearly and gives you a chance to point out any specific concern
Write-Up
Next, your service writer will verify all your information and confirm the reasons for your visit. They'll also check for any open recalls or recommended maintenance based on your vehicle’s history and mileage. Once everything is reviewed, they’ll walk you through the next steps so you know exactly what to expect during your visit.
Waiting, Riding, or Driving
Once your vehicle is handed off to our technicians, you’ve got options for what comes next. If you’re not planning to wait, we can offer you a ride home or to a nearby location—just let us know. In some cases, we may have a loaner vehicle available (based on availability).
If you’d rather stick around, our customer lounge is fully equipped with comfortable seating, complimentary coffee, high-speed Wi-Fi, and quiet spaces for work or relaxation. Whatever works best for your day, we’ve got you covered.